Trading name: Global Tungsten & Powders
Address: 1 Hawes Street, Towanda, 18848 Pennsylvania, USA
Telephone: +1 570 268-5000
Fax: +1 570 268-5113
Internet: www.globaltungsten.com
E-mail: info@globaltungsten.com

2 Extent of data storage
Your information helps us to continuously improve our website and our Global Tungsten & Powders (GTP) services. We use this information for processing orders, delivering goods and providing services and also for processing payments (it is also used for the necessary checks in cases of purchase on account). You enable us to commission third parties to carry out technical, logistical or other services. We also use your information for communications about your order and our services and to continuously update your account. Your information also helps us to prevent or detect potential misuse, however – particularly fraud.

As soon as you establish contact with us, we receive and store certain information. Among other things we – like many other websites – make occasional and partial use of so-called cookies, and we receive certain information as soon as your web browser opens our website. Cookies are specific identification markers which we transmit to your computer’s hard drive or other terminal equipment to enable our systems to recognize your device. Cookies are useful to us because they enable us, for example, to recognize you when you log in to our website, to save the items you have placed in your Shopping Basket and to improve the security of our stores.
The help function in your web browser shows you how to stop your browser from accepting, displaying or rejecting new cookies. We also reserve the right to obtain information about you from third parties (e.g. credit reporting agencies) so that we can offer you particular payment options or other financial services. Our website uses Google Analytics as web analysis tool.
For this purpose, usage information generated by cookies is transferred to our server and stored for purposes of analysis, which is used to optimize our website. Your IP address will immediately be anonymized during this process so that you remain anonymous to us as a user. You may prevent the use of cookies, but you may not be able to fully use all features of this website.
In this case, an opt-out cookie is set which prevents the future collection of your data when you visit our website.

3 Data sharing
We treat the data you submit to us as confidential. If we do not receive further consent from you, we share information about you with third parties as follows: We share information about you with affiliated companies of Global Tungsten & Powders (GTP). We share information about you with third parties if and when as we commission other companies and individuals to complete assignments for us. These third parties have access to personal information which is necessary for the completion of their assignments. However, they may not use this information for any other purpose. Furthermore, they are obligated to treat the information in a way which complies with this privacy policy and the relevant data protection laws. We disclose customer accounts and personal data about customers when we are legally obligated to do so or when it is necessary to pass on such information in order to enforce our General Terms and Conditions of Business or other agreements or in order to protect our rights or the rights of our customers or those of third parties. This includes a data exchange with companies which specialize in preventing and minimizing misuse and credit card fraud. It is expressly clarified that in this context data is not shared with these companies for any commercial purpose which would conflict with this privacy policy.

4 Security of data traffic
In order to ensure that your information is transmitted securely, we use Secure Sockets Layer Software (SSL). This software encrypts the information you submit. We always endeavor to anonymize your data. We take further security measures in connection with the collection, storage and disclosure of our customers’ information. We continuously improve our security measures in line with technological developments. Regardless of this, it is your responsibility to protect yourself against unauthorized access to your password and your computer.

5 Notes
Unless stipulated otherwise, the use of all information which we hold about you and your customer accounts is subject to this privacy policy. We reserve the right to modify this policy in whole or in part at certain times and also to send you information about our guidelines. If you have any questions about data protection or any other suggestions, queries or concerns, please do not hesitate to write to us.

All rights reserved.
Global Tungsten & Powders (GTP) may revise, modify, or change the content of this website at any time on its own behalf. All statements are made without guarantee.

6 Google Analytics / tracking cookies

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. Google may consolidate these data in a profile that is allocated to the respective user or the user’s device. Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored. This analysis tool is used on the basis of Art. 6(1)(f) GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; the agreement can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

 IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

 Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Demographic parameters provided by Google Analytics

This website uses the “demographic characteristics” function of Google Analytics, to be able to display to the website visitor compatible ads within the Google advertising network. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.

Archiving period

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g.,DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. For details, please click the following link: https://support.google.com/analytics/answer/7667196?hl=en

7 Hosting with Amazon Web Services (AWS)

We are hosting our website with AWS. The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter referred to as “AWS”).

When you visit our website, your personal data will be processed on AWS servers. This may also result in the transfer of personal data to the parent company of AWS in the United States. The transfer of data to the US is based on the EU’s standard contractual clauses. For details please consult: https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.

For more information, please see the AWS Data Privacy Policy: https://aws.amazon.com/de/privacy/?nc1=f_pr.

AWS is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in a depiction of our website that is as reliable as possible. If your respective consent was obtained, processing will occur exclusively based on Art. 6(1)(a) GDPR. This consent may be revoked at any time.

Execution of a contract data processing agreement

We have concluded a contract processing agreement with AWS. This is a contract mandated by data privacy laws that guarantees that AWS processes the personal data of our website visitors only based on our instructions and in compliance with the GDPR.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal bases for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.